CMMS Support – CMMS Help Desk – CMMS Software Updates

cmms support phone support
cmms support skype support
cmms support online support
cmms support email

Extended Support for Licensed Users

This section is for extended CMMS support for licensed MaintSmart users that currently have a support contract. The following benefits are available to all extended CMMS support  users:

  1. All CMMS software upgrades for free.
  2. Priority email support.
  3. Toll-free phone support (United States and Canada)
  4. Phone support.
  5. Skype support
  6. Consultation up to two hours per support term.
  7. Free data import from version upgrades.
  8. Live online help sessions with software engineer.
  9. Translations to any language.
  10. Database management and configuration help.

Basic Support for Licensed Users

Basic support for licensed MaintSmart users that currently DO NOT have a support contract always have support at some level. The following benefits are available to all basic CMMS support  users:

  1. Email support.
  2. Consultation available but chargeable.
  3. Data import available but chargeable.
  4. Live online help sessions with software engineer available but chargeable at discretion of support engineer.

NOTE: Basic Support users may upgrade to Extended Support at anytime at the normal cost to obtain upgrades and all of the other benefits of Extended Support.

cmms software help desk
cmms support free trial

Extended Support for Trial Version Users

Trial version users receive free extended support during their initial 30 day trial period. Additionally these users receive free online training during the trial period. Trial version CMMS users are encouraged to use all the benefits of support and training during this period so that they make an informed purchase decision within the 30 day time frame.

The following benefits are available to all extended CMMS support  users:

  1. Free CMMS online training.
  2. Full use of all cmms training videos.
  3. Free consultation.
  4. All CMMS software upgrades for free.
  5. Priority email support.
  6. Toll-free phone support (United States and Canada)
  7. Phone support.
  8. Skype support
  9. Data import from users current CMMS, if any usually free at discretion of MaintSmart support engineers..
  10. Live online help sessions with software engineer.
  11. Translations to any language.

Getting Started

CMMS Quick Start

Quick Start document.


Document

User Guide

MaintSmart User Guide.


Document

Print/Email Scheduler

Print Scheduler manual.


Document

Inventory/Purchasing

Inventory and Purchasing.


Document


Free CMMS Software Trial

Try Out the CMMS Software for Free!

This is the full MaintSmart program with all modules. Unlimited toll-free phone support for 30 days. Also includes free online training during the trial period as well as all of the benefits of a licensed user.

Tip: Set up your equipment, preventative maintenance task lists and personnel in the trial database with our assistance. Next license the software and continue with an already configured system. How can you possibly go wrong with all these benefits offered at no obligation?